Terms and Privacy
Encole is a product discovery and distribution platform operating in industrial markets globally. We receive and maintain supplier and customer information that allows us to best support their business needs.
Encole Privacy Statement
What is personal data
Personal Data is defined as “any information relating to an identified natural person". An identified natural person is one who can be identified by name, location, online social media presence, a Company the person represents if any, and human relationships we built over time.
What personal data is collected
When you register as a Supplier, Manufacturer, or a Customer, the information you provide is guarded by rigorous procedures minimizing the risk of unauthorized access or disclosure. Registered Users in the Encole database are identified by their User email.
Encole may collect personal data that includes:
- Full Name
- Email Address
- Bill To Address
- Ship To Address
- Company Name
- Telephone Number
How Will My Personal Data Be Used
The personal data provided will be used to assist Encole with processing your order, sending you tracking number and providing ongoing support for the current or future orders.
Transactional information from companies or individuals that purchase products from Encole.com may be collected and used by Encole as a database or to provide subsequent products or services to such parties. This information is considered essential to the performance of online transactions. Encole does not store credit card data.
Encole will not share, give, sell or otherwise transfer personal data to anyone or any third party not directly related to processing an order. Encole follows Title 15, Chapter 103 of the United States Code in regard to sharing email addresses and personal information. Access to your data is limited to Encole and is structured to safeguard and protect you and your information. Registered Users do not have access to personal or business data of other Registered Users other than what is publicly displayed on the Encole product pages and in the search results.
How Long Will My Personal Data Be Kept
You have full control of your account, including when you want to delete it. For as long as your account is active it remains in the Encole database. Should you delete your account, it is no longer in the database. Specifically, Encole staff will have no visibility or access to your information, should you delete your account.
In some instances, the law sets the length of time information must to be kept. When possible, Encole will use its discretion to ensure that we do not keep records outside of our normal business requirements or as a proof of transactions.
Site Content and Product Data
What is Content
All content on Encole is product information and Supplier capabilities as reported or uploaded to Encole. Encole builds its search domain from product datasheets and Supplier provided information available in the public markets. The search results and product presentation pages are designed to be in a user-friendly format for customers such as engineers and technical buyers.
Registered Users on the Encole platform can upload product information directly into the Encole global catalog. The database is structured by product categories, where products are organized by their unique attributes in the navigation filter. This feature makes it possible to find a specific product among many other similar products in the global industrial markets. Currently we limit access to direct uploading capability to Users, Suppliers and Manufacturers with whom we have a good rapport. In the future Encole may choose to open direct uploading capability to a wider Supplier base, as the User contribution process matures over time.
You as a Registered User are solely responsible for all User Content you upload to Encole. You agree that you will not upload or submit to us any User Content that (i) infringes or otherwise violates the rights of others, including patents, copyrights, trademarks, trade secrets, publicity or privacy rights, (ii) violates any local, state, national, or regional laws of the United States or any other jurisdiction, (iii) is unlawful, derogatory, obscene, threatening, defamatory or otherwise objectionable, (iv) uses a false email address, impersonates any person or entity or is otherwise misleading as to its origin, or (v) contains files or viruses that may adversely affect the operation of Encole.
Disclaimer of Liability for User Content
Product information available on the Encole.com website comes from datasheets provided by product Manufacturers. Drawings and CAD models are prepared by the Original Manufacturers or CAD expert contributors or Encole staff. Manufacturing processes and resulting tolerances may result in variations in the specifications provided. Many manufacturers consider their GD&T proprietary and do not provide this to Encole. While we believe the information to be generally correct, it is subject to change without notice and is not guaranteed.
Right to Terminate Account
Quality of Content
Title and Description of Products or Services
This section is for Users uploading a product family and individual products to be listed on Encole. Think of a product title as a brief definition of the product function and its key properties. The title should be as short as possible, just enough words for the customer to understand if they are on the right page, at a glance.
The description should include the intended use of the product, typical use cases if possible, benefits of particular features. Description is not a marketing snippet. Description should help the customer further decide if this is the right product for them. Customers want to know if the product would work for them, would it solve their needs.
Drawings and Product Images
We prefer CAD generated images of a product in an ISO view, on a white background. This way the product is shown without distractions. The product outline should fill as much of the image total space as possible, edge to edge. Ideally use 600px by 600px total image size. This is sufficient to clearly see the product.
Product drawings should have a border and a title block. In the title block include the product title, manufacturer, and if possible global tolerances. Omit any proprietary data such as your manufacturing callouts, these are not important for a customer of your products. Important dimensions to convey are the envelope size, interface features such as mating surfaces, threads, mounting bolt circle diameters, etc. The drawing must leave no ambiguity about the dimensions and tolerances of product form, fit and key features.
Terms for International Business
Applies to all orders outside of the United States:
Customers who place Orders and purchase Products or Services from an international (outside the United States) location will be placing an order for Products or Services on the Encole website for shipping to the Customer from Encole or from an Encole foreign affiliate. Because these foreign affiliates may be subject to unique laws or regulations in the country they operate, certain terms and conditions may be applicable to the transaction that is completed for you by these Encole foreign affiliates.